New South Wales Tourism welcomes Mercure Resort Hunter Valley Gardens, the ideal Pokolbin NSW Holiday outlet for all the family to enjoy. We have made sure that we have thought of everything you would expect from your holiday with many features including spacious lounge dining area, You have the choice of one or two bedroom units. Your Pokolbin holiday will be one to remember.
4.4 based on 5 reviews
Very overpriced for the quality and service. The rooms are very basic, small & outdated for the price. The restaurant food is mostly really nice, quite pricey & the waitresses & waiters don’t fill your water or wine up or check back on you to ask how the meal is going. We would have bought another bottle of wine, but the staff didn’t even bother looking over the table to see if we had finished our bottle. We couldn’t bother as the service was not up to scratch. The waiter who served us was a manager, he was friendly but didn’t bother to check on us much at all. The restaurant was only half full and they had plenty off staff on, so they could have asked how we were going, filled our water & wine glasses up. Some or (most of) the desserts are not made in house & the cheesecake I had was the most bland, hard cheesecake I have eaten. My mum’s brûlée was bland & it was supposed to be Baileys flavoured, but we couldn’t taste any baileys. I had a scallop tart & it was really delicious & well presented. My dad said the pie he had was really good and a very generous size. We were impressed with the entrees and mains. It was very small, but I expect that in a fancy restaurant. From what I can remember, there are hardly any vegetarian options & no vegan options. The wine list is quite small.
Loved this place. The staff were very welcoming, informative and happy to help with whatever you need. The pool was beautiful and the breakfast buffet was absolutely delicious with a great selection. I can’t get over how fresh and fluffy the bread was!! Turn down service was great they even refreshed the shampoo/body wash bottles and towels even if they’re hung up. We got the welcome picnic pack which was delicious except they had run out of macaroons. Would stay here again.
Mercure Resort Hunter Valley Gardens has some interesting information on why Australia is called the land down under?
Australia is known as 'the land Down Under' for its position in the southern hemisphere. The discovery of Australia began when European explorers searched for land under the continent of Asia. Before Australia was discovered, it was known as Terra Australis Incognita the unknown southern land.
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