Fabiano’s experience was successfully forged in high-end hospitality management, where he previously worked for prestigious brands such as Mandarin Oriental and Conrad Hotels. He has had a diverse background that covers from operations, rooms division leadership and revenue strategy. Fabiano brings a wealth of broad and diverse knowledge to the table.
Prior to his role at Waldorf Astoria Orlando, Fabiano was the Director of Operations (task force) for Hilton Luxury Brands Americas. In this role, he was instrumental in operational recovery, crisis management and leadership transition at some of the company’s most valuable assets including Waldorf Astoria Beverly Hills and Waldorf Astoria Park City. He also assisted with the training of on-property executive teams to help the hotel’s operations be in line with Forbes Travel Guide standards and provide the utmost in service delivery.
Fabiano’s vision for Waldorf Astoria Orlando is one that will see new technology and training tools being implemented. These projects will reinforce the brand’s commitment to provide guests with exceptional luxury experiences during their stay. He would do this by optimising operations, enabling the operation as a whole to be more efficient and by enhancing experiences as the guests move between different touchpoints.
The management team at Waldorf Astoria Orlando is excited to welcome Fabiano, with James Grosso, the managing director, expressing confidence in his leadership capabilities. Grosso highlighted Fabiano’s deep understanding of luxury hotel operations and his passion for developing teams. According to Grosso, Fabiano is uniquely positioned to guide the resort through its next phase of growth, ensuring a continued commitment to excellence.
Waldorf Astoria Orlando is an elegant oasis of contemporary luxury less than 10 minutes from Disney World and located within the 482-acre Bonnet Creek nature preserve. The hotel features 502 sophisticatedly appointed guest rooms and suites with premium amenities. These are the Waldorf Astoria Golf Club, a state-of-the-art spa, two outdoor pools with private cabanas and 12 unique dining and lounge venues, including the legendary Bull & Bear restaurant.
In his new position, Fabiano will manage these offerings to confirm they adhere to the resort’s exquisite standards, providing guests an improved experience and further solidifying Waldorf Astoria’s position as the go-to luxury experience in Orlando.
Under Fabiano’s tenure, Waldorf Astoria Orlando will continue to build on its leading reputation in the high-end hospitality market. His guiding hand, backed by extensive senior hospitality experience, is believed to bring about much needed changes in guest satisfaction and operational performance. As the resort continues to evolve, Fabiano’s dedication to the hotel’s guests is certainly one of the factors that will affect the future of Waldorf Astoria Orlando.
This new appointment marks the start of an exciting new era for the resort with the focus on new service heights, enhanced guest experiences and operational excellence.
